Refund and Return Policy

According to the Government of the Republic of Lithuania in 2001 June 11 resolution no. 697, Due to the approval of the retail trade rules, tights, socks, half-socks and other similar articles of suitable quality may not be refunded or exchanged.

You have the right to return all products that you purchased in the www.kojytes.lt online store within 14 days of receiving them, after informing us by e-mail. by mail info@kojytes.lt.

We will return the money no later than within 30 days of receiving the returned goods. Your refund will be processed in the same way that the order was paid for, without an additional refund fee.

Conditions for returning goods:

To return purchased items, please ensure that:

Items were purchased within the last 14 days

The goods have not been worn or otherwise used

Product labels or packaging are intact

*Products that do not meet any of the above criteria cannot be returned.

*We reserve the right to refuse to return goods, even those that meet the above requirements.

Returning the goods

You assume the risk and costs of returning the goods. Returned goods can be sent by the following methods:

·OMNIVA mail machine

·DPD mail machine

·LP EXPRESS mail machine

Address:

Kaunas, Karalias Mindaugas Ave. 49

PC ACROPOLIS

Tel. no.: +37060049874

Email: info@kojytes.lt

*We are not responsible for damage to goods or their loss during the return of goods. We will not be able to issue a refund if you do not provide proof of purchase.

Contact information

If you have any questions about our refund or return policy, please contact us by email. by mail info@kojytes.lt